Information we collect
We may collect contact information, vehicle and trade details, budget and financial-profile answers, Social Security number, date of birth, device and request data, conversation messages, consent records, and dealer follow-up status.
- The auto financing form requests an SSN and date of birth for the selected dealer's authorized credit review. It does not request a bank account, routing number, or driver license number.
- The separate short-term loan form may request additional sensitive information needed by financing providers. We transmit that application for review and do not intentionally store the raw sensitive request in our application database.
How we use information
We use information to operate Jada, prefill a form, prevent abuse, route a consented application to the selected dealer or financing provider, notify the dealer, maintain application status, improve reliability, and meet legal or security obligations.
When information is shared
An auto financing application is shared with the selected dealer and its financing providers after you review the form and consent. A short-term loan application is transmitted to financing providers under the separate consent shown on that form. We may also use service providers for hosting, authentication, email, fraud prevention, and application operations.
- We do not represent that one consent covers unrelated products.
- We do not place full SSNs or dates of birth in dealer email alerts or ordinary application lists.
- A dealer or lender may provide its own privacy notice and additional disclosures.
Retention and security
We retain records for operational, fraud-prevention, support, compliance, and dispute needs, then delete or deidentify them under our retention practices. No system is completely secure. Auto-application SSNs and dates of birth are encrypted at rest, excluded from routine logs and email alerts, and available to an authorized dealer user only through an explicit, multi-factor-authenticated dashboard reveal that is recorded in an audit trail.
Your choices
You may stop before submitting, decline optional communications, correct information before submission, or contact us about access, correction, or deletion where applicable. Some records may be retained when required for security, legal, or transaction purposes.
Children and changes
The services are intended for adults and are not directed to children under 18. We may update this policy and will post the revised date on this page.
Questions or requests
Use our contact form. Do not include an SSN, bank account, driver license number, or other sensitive financial information in a support message.